Earlier this week I wrote how we had to write basically the same reply every time someone didn’t read a page on our website.
Today I’ve turned that into a ChatGPT auto-reply. A step up from a template reply or a regular out-of-office-like auto reply.
The website contact form is a Typeform form, which Zapier can be triggered by. I take that form data and also take all of the text off the page they aren’t reading, and using Zapier ask ChatGPT to write a reply.
- Zapier zap triggered by Typeform form
- Only run this zap if the topic of the contact form is the Certificate IV in Celebrancy
- Write a message to ChatGPT, asking it to reply in Markdown
- Format that Markdown content, mixed with the original email reply, as HTML content.
- Send it to Amazon AWS’s Simple Email Service to be emailed to the inquirer.
This is the instructions given to ChatGPT before the prompt:
You are writing emails on behalf the
CEO of the Celebrant Institute,
an Australian commonwealth
marriage celebrant from Melbourne.
Only write in UK English,
and give your reply in Markdown.
Provide a link to {url}.
for more information on the course
and for enrolment dates.
{Followed by a direct copy and paste
of the entire webpage contents,
formatted in Markdown as
ChatGPT prefers}This is the prompt:
Act as the CEO of the Celebrant
Institute RTO, a training organisation
in Australia that trains new
Commonwealth Marriage Celebrants
according to the Commonwealth marriage
laws, the Marriage Act of 1961.
Reply to this email:
{Contents of the enquiry via Typeform}.This is what I mean when I say we need to work smarter. Get the forklifts doing the heavy lifting so you can do the important work.
Follow-up: Jeseph, on Threads, felt like a non-zero number of people would receive a nonsense email.
Post by @hellojoshwithersView on Threads